Account Manager (Digital Marketing)

Responsibilities

• Maintain high levels of client satisfaction through virtual assistant success management.
• As the voice of the client, identify trends, needs, or challenges and escalate to the appropriate department
• Identify and coordinate communications between customers and appropriate internal resources
• Provide consistent, accurate and timely communication to clients through verbal and written correspondence
• Maintain client files accurately and consistently documenting conversations

Requirement

• Exceptional English communication skills along with linguistics for US and Canada clients – (US accent preferable)
• Minimum 1 year of experience in client facing role (preferably US clients)
• Time management, relationship building and organizational skills
• Outgoing and candid personality and people oriented person
• Willingness to learn and grow in the role

This is full time, work-from-home-based position in USA(PCT, EST, MDT, etc) & UK  working hours .

Stable internet connection, office equipment(laptop) and dedicated workspace is a basic requirement.

What is in it for you!

• Work from the comfort of your home and save on the commute stress.
• A career path that will open a lot of opportunities for you.
• Chance to work for international clients and learn what they are practicing.
• Job Security
• Health Insurance, Gratuity & bonuses